Dispatch Supervisor (EMS)
Position Title: Dispatch Supervisor (EMS)
Industry: Nonprofit, EMS, Medical, Transportation
Location: Near Mentor, OH
Compensation: $50,000 - $60,000
About Us
At Inspire Talent, we specialize in connecting top professionals with leading organizations across the manufacturing sector. Our mission is to provide world-class talent solutions that drive business success. We partner with industry leaders to identify and place high-impact professionals in roles where they can thrive and make a difference.
About the Company
Emergency Dispatch Supervisor | Non-Profit | Community-Focused EMS
A leading non-profit medical transportation provider in Northeastern Ohio, is seeking a dedicated Emergency Dispatch Supervisor to oversee our 24/7 communications department. This role is pivotal in ensuring efficient and compassionate emergency response within our community.
Key Responsibilities:
Supervision & Leadership: Manage a team of 15 dispatchers, with 4 personnel per shift, fostering a culture of teamwork and excellence.
Operational Oversight: Coordinate emergency call-taking and ambulance dispatch, ensuring prompt and accurate service.
Training & Development: Mentor dispatch staff, providing ongoing training to enhance performance and operational efficiency.
Interagency Coordination: Collaborate with EMS teams, hospitals, fire departments, and law enforcement for seamless emergency responses.
Technology Management: Oversee dispatch software, radio communications, and data reporting systems.
Compliance & Quality Assurance: Ensure adherence to local, state, and federal emergency response protocols.
Why Join CCA?
Mission-Driven Organization: Be part of a non-profit dedicated to serving the community with over two decades of experience.
Impactful Work: Contribute to both emergency (10%) and scheduled transportation (90%) services, ensuring comprehensive community care.
Professional Growth: Engage in a 6-month training program designed to equip you with the skills needed for success.
Collaborative Environment: Work alongside passionate professionals committed to making a difference.
Compensation & Schedule:
Salary: $25.00 per hour, totaling $50,000 annually, plus $5,000 - $10,000 in overtime opportunities.
Schedule: Flexible shifts between 8 and 12 hours, including some weekends.
Qualifications:
Experience in emergency dispatch, 911 operations, or EMS coordination.
Strong leadership and supervisory skills with excellent communication abilities.
Proficiency with computer-aided dispatch (CAD) systems and radio communications.
In-depth knowledge of local geography and medical terminology.
Ability to remain calm and make critical decisions under pressure.
Commitment to community service and improving emergency response.
Apply today to become an integral part of CCA's mission to provide lifesaving care with urgency and compassion.
Inspire Talent is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all individuals regardless of race, religion, gender, national origin, disability, or veteran status.
